Frequently Asked Questions
On the Volkswagen websites under the heading " used cars " everything worth knowing about used Volkswagen vehicles and annual cars summarized. In addition, every Volkswagen partner is available to you as a specialist for any questions around this topic.
Your local Volkswagen partner is the right contact person for this topic.
Only Volkswagen partners have the opportunity to find out about these codes. For security reasons, they can not be mentioned on the phone, sent by letter, faxed or emailed.
Vehicle identification number caring Volkswagen Partner (address and contact person in the dealership) Information about the vehicle owner (first and last name, address, phone number / e-mail address)
Goodwill is a voluntary service without recognition of a legal obligation, which is checked individually and independently of the damage profile on the basis of the vehicle data after expiry of the manufacturer's warranty.
The tyre warranty is valid for 36 months from the date of purchase (pay attention to the warranty seal on the invoice when buying). The tyre warranty applies to passenger car tyres of any dimension and to van tyres up to and including 17 inches for vehicles of all makes and years of manufacture. Your advantage: The tyre warranty can be redeemed nationwide at over 2,500 participating Volkswagen partners. Please note that the tyres that are delivered from the factory on your new Volkswagen are not covered by this warranty.
This is usually a temporary error. Sometimes the number of users dialed in is too big. Often it helps to first select the vehicle on our start page under the item "Models" and only then click on the following page the link "Configurator" in the menu bar.
Layers and pop-ups are now standard forms of advertising on the Internet. Through them, Volkswagen allows users free access to the latest product information. The ad disappears after a few seconds. To close the window prematurely, you have the option to press the "Close" button.
On our international homepage https://www.volkswagen.com you have the option to go to the internet sites of many different general importers under the point "Choose region". Should the importer of the country of your choice not yet be represented, please contact either our toll-free number 0800-VOLKSWAGEN (0800-865579246) or your Volkswagen partner.
In principle, we do not agree with any use of our logo.
This option is currently not available at Volkswagen AG. A small tip: Some Volkswagen partners like to take advantage of the opportunity for mobile local or regional advertising. Just try it with some partners in your area.